This is such a great story. The original formula for Working Hands was created as a labor of love by a pharmacist for her father whose hands and feet were severely cracked and bleeding. After years of research and testing the result was a skin therapy that delivered relief. It's pretty amazing stuff and my garden shop customers have been tracking me down to buy it. I use it. It is fragrance free and seals in moisture rather than "sinking in" your skin. It gives overnight relief on damaged hands. It is recommended for diabetics and has been contracted for use by firefighters, forest service workers and men and women in the armed forces.